5 Simple Ways to Build Customer Loyalty, by Rocklin Attorney Terry L. Gilbeau

With the holiday season around the corner, medical
along with the end of the year getting closer, many businesses are looking for a way to reward their employees. Throughout the year the employees have done a fine job of helping your business be successful. However, the economic times we are in may make it difficult, or even impossible, to hand out cash bonuses. This is when you need to think beyond cash bonuses!

 Most employees in the Rocklin and Sacramento area are not expecting big bonus checks at the end of the year, especially if they haven’t been getting them all along. But employees still like to be acknowledged for the work that they have done all year long. Here are 5 ways you can reward your employees beyond giving them a cash bonus:

  1. Time off. Giving each employee an extra vacation day or day off pass to use is a great way to reward them. It won’t result in cash out of your pocket to give bonuses and may make it easier to provide a reward to begin with.
  2. Movie passes. Although not an expensive gift to get, most people are happy to receive a couple of movie passes. It gives them a night out that is paid for and most people can appreciate something like that. This is an affordable route to giving each of your employees a small gift.
  3. A personal note. Writing a personal thank you note is a great way to make your employees feel special. They will see that you took the time to personally write them a message, thank them for their efforts, and wish them a great New Year.
  4. Catered lunch. Holding a catered lunch for the whole company is a nice way to reward your employees. During lunch take a few minutes to let them know you appreciate their efforts. If you have a couple of star employees who stand out, give them special recognition at the same time.
  5. Title change. If you are not a stickler for employee titles, consider letting them create their own title that fits their position. Many employees love being able to do this and as long as it is in line with their position it shouldn’t pose a problem.

 Rewarding employees is a great way to keep them happy, loyal, and heading into the New Year with ambition. Money is tight right now for many businesses, including those in Rocklin and Sacramento, but simply doing nothing this season may leave employees with hurt feelings. Even small gestures, like the ones listed above, will help keep your employees happy and feeling appreciated

The Law Offices of Terry L. Gilbeau provides personalized counsel to clients in a variety of business and personal matters, including creditors’ rights, debt collection, products liability and international transaction issues. His office is located in Rocklin, CA, just outside of Sacramento, CA, near Roseville and can be reached at (916-626-5539) or email Terry at tgilbeau@gilbeaulaw.com. Click here for the firm website http://www.gilbeaulaw.com/
With the holiday season around the corner, illness
along with the end of the year getting closer, store many businesses are looking for a way to reward their employees. Throughout the year the employees have done a fine job of helping your business be successful. However, sale the economic times we are in may make it difficult, or even impossible, to hand out cash bonuses. This is when you need to think beyond cash bonuses!

Most employees in the Rocklin and Sacramento area are not expecting big bonus checks at the end of the year, especially if they haven’t been getting them all along. But employees still like to be acknowledged for the work that they have done all year long. Here are 5 ways you can reward your employees beyond giving them a cash bonus:

  1. Time off. Giving each employee an extra vacation day or day off pass to use is a great way to reward them. It won’t result in cash out of your pocket to give bonuses and may make it easier to provide a reward to begin with.
  2. Movie passes. Although not an expensive gift to get, most people are happy to receive a couple of movie passes. It gives them a night out that is paid for and most people can appreciate something like that. This is an affordable route to giving each of your employees a small gift.
  3. A personal note. Writing a personal thank you note is a great way to make your employees feel special. They will see that you took the time to personally write them a message, thank them for their efforts, and wish them a great New Year.
  4. Catered lunch. Holding a catered lunch for the whole company is a nice way to reward your employees. During lunch take a few minutes to let them know you appreciate their efforts. If you have a couple of star employees who stand out, give them special recognition at the same time.
  5. Title change. If you are not a stickler for employee titles, consider letting them create their own title that fits their position. Many employees love being able to do this and as long as it is in line with their position it shouldn’t pose a problem.

Rewarding employees is a great way to keep them happy, loyal, and heading into the New Year with ambition. Money is tight right now for many businesses, including those in Rocklin and Sacramento, but simply doing nothing this season may leave employees with hurt feelings. Even small gestures, like the ones listed above, will help keep your employees happy and feeling appreciated

The Law Offices of Terry L. Gilbeau provides personalized counsel to clients in a variety of business and personal matters, including creditors’ rights, debt collection, products liability and international transaction issues. His office is located in Rocklin, CA, just outside of Sacramento, CA, near Roseville and can be reached at (916-626-5539) or email Terry at tgilbeau@gilbeaulaw.com. Click here for the firm website http://www.gilbeaulaw.com/
Throwing a company party is a tradition that has been around for a long time. Company parties during the holiday season can be a great way to reward your employees, online
as well as strengthen bonds. But without the right planning they can also be the starting point for what leads later to unwanted complaints or even lawsuits. Whether in Rocklin and Sacramento area, prostate
or beyond, it is ideal to take some precautions when planning an office party for the holidays.

Rather than just set out a spiked punch bowl or invite everyone to the local bar for your party, there are some things that you will want to consider. Here are 5 tips for throwing a company party: 

  1. Consider location. If possible, aim for holding the party in a family friendly location. The last thing you want is to make any spouses uncomfortable or to encourage problems by holding it in a place like a bar.
  2. Make it optional. Employees should be invited to the party, but attending should not be mandatory. Not all employees want to engage in company parties, for whatever reason, and their wishes should be respected.
  3. Encourage responsible behavior. Send out a memo that encourages all employees to be responsible, even while at the party. If there is alcohol flowing it lowers inhibitions and could increase the risks of things like sexual harassment. Speaking of, avoid the mistletoe so that people don’t feel they must kiss if they find themselves under it.
  4. Stop serving. Prior to the end of the party the alcohol should be cut off, giving people time between their last drink and heading home. Also, avoid encouraging your employees to drink. If you are going to have alcohol that is fine, but don’t play drinking games, for example.
  5. Offer rides. If you have alcohol at your party there will likely be a few people that should not be driving home. Rather than risk any problems that could come back to you later, offer people a free cab ride home if they need it. 

Businesses throughout Rocklin, Roseville, and Sacramento will be looking to hold a holiday party for their employees. They can be a lot of fun, but considering the above points can help make your party go a little smoother, as well as the days the follow. Your employees can eat, drink, and be merry. But they need to do it with a little pre-planning to ensure everyone is comfortable and safe!

The Law Offices of Terry L. Gilbeau provides personalized counsel to clients in a variety of business and personal matters, including creditors’ rights, debt collection, products liability and international transaction issues. His office is located in Rocklin, CA, just outside of Sacramento, CA, and can be reached at (916-626-5539) or email Terry at tgilbeau@gilbeaulaw.com. Click here for the firm website http://www.gilbeaulaw.com/
Whether your business is in Rocklin or Sacramento, prostate
or somewhere else around the country, website like this
there is one thing every business needs. What they all need is customers, mind
and not just any, they need loyal ones. They need the kind of customers that will come back time and again. Because of this, it is important that businesses make an effort to build customer loyalty.

Building customer loyalty is not nearly as difficult as it may seem. Here are 5 simple ways to help build customer loyalty: 

  1. Listen up. Customers want to know that they are being listened to. Even if you can’t meet their needs or don’t know the answer to their question, always listen. If they see you are actively listening they will know you care about them and value them as a customer. Simply listening to them has a big impact on loyalty.
  2. Provide help. Most customers need help with something from time to time. This goes along with listening to them, but if you can, help them out with whatever it is that they need. They will always remember that you helped them, which shows you care.
  3. Learn names. Anytime you can personalize a customer’s experience you will help to build loyalty. Get to know as many customers by name that you can, and then use the names. They will feel special knowing that the people in your business know their name and use it.
  4. Give something. If you can, give your customers something once in a while. A little token of appreciation can go a long way toward maintaining long term business. Whether it’s a free product, service, a discount, or a customer appreciate day with free donuts, they will feel you care about them.
  5. Be consistent. Customers go to particular businesses because they know what they want to get from them. One of the easiest ways to earn loyalty is to consistently give your customers what it is that they want. If they show up each week to buy a particular product and you stop carrying it, you may lose those customers. Consistency is important in the business world.

Creating customer loyalty comes down to treating them special, whether your business is in Rocklin or Sacramento or beyond. When you make them feel special they will want to return to your business time and again. Put a little focus on the customer, rather than just the sale, and you will have a winning combination that builds loyalty!

The Law Offices of Terry L. Gilbeau provides personalized counsel to clients in a variety of business and personal matters, including creditors’ rights, debt collection, products liability and international transaction issues. His office is located in Rocklin, CA, just outside of Sacramento, CA, near Roseville, Lincoln, Auburn, in Placer County and can be reached at (916-626-5539) or email Terry at tgilbeau@gilbeaulaw.com. Click here for the firm website http://www.gilbeaulaw.com/

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